State Farm® Insurance Agent Greg Thomas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
M El-Sayed
May 13, 2025
5
out of
5
rating by M El-Sayed
"I have been a customer of State Farm since the early 1980's and I have always been happy with the level of service that was provided, especially by Greg Thomas' agency in Middletown, NJ. In particular Ginger has been extremely friendly and helpful. Every time I called for a question, she was quick in providing an accurate and detailed answer. And often she provided her own advice based on her extensive experience with the insurance business. Highly recommended."
We responded:
"Thank you for sharing your experience and for being a loyal customer for so many years. It's wonderful to hear that Greg Thomas' agency has consistently met your expectations. Ginger will be delighted to know that her friendly and knowledgeable service has made a positive impact. Your recommendation means a lot to us, and we're grateful for your continued trust and support."
Jennifer Deserio
March 25, 2025
5
out of
5
rating by Jennifer Deserio
"Marlenne was wonderful to work with, happy I made the decision to switch"
We responded:
"Thank you, Jennifer, for sharing your positive experience. It's great to hear that Marlenne provided such wonderful service and that you're happy with your decision to switch. Your feedback is truly appreciated, and we're here to assist you with any of your insurance needs."
Liam Kinnelly
February 3, 2025
1
out of
5
rating by Liam Kinnelly
"Been a customer here almost 10 years. Taking more than 3 months so far to process a refund of more than $600. Spoke to everyone in this office and after 2 months of waiting. They mail me a check for 10x the amount (almost $7,000!), a State Farm Customer Service representative on the phone tells me it's safe to deposit!! (It wasn't ! ) Told for the 4th time since new years that the correct check has been mailed. This is after they put $7,000 in my hands and I had to inform them of this mistake. Received an automatic increased adjustment to my rate before I even received a credit! Customer Service has no idea what they are talking about and are simply there to answer your calls while the office is closed, and shouldn't even be bothered with. And by the time you get back in touch with the office you have issues with, you are stuck with the same inability to resolve the reason for your call. Time to find a new insurer."
Joe Kirsch
January 16, 2025
5
out of
5
rating by Joe Kirsch
"As we have many options when it comes to insurance it should not always be a price decision. Price is part of the equation but the overall value is what is most important to me. A quality product with excellent service. This office provides both! Specifically, Jose takes the time to explain not only the products but also the why. I commend the organization to have representatives such as Jose represent them. Thank you!"
We responded:
"Joe, Thank you so much for your kind words, State Farm provides the most excellent product, it is our responsibility to match that product with the best service we can, Jose and the rest of our team with hard at this, Thanks again for your review... "
Larry Jackel
January 7, 2025
5
out of
5
rating by Larry Jackel
"Excellent customer service"
We responded:
"Thanks for the fantastic feedback, Larry! We're delighted to hear you had an excellent experience with our customer service. Your satisfaction is our priority!"
Kurt Perry
October 23, 2024
5
out of
5
rating by Kurt Perry
"Office always provides fast, excellent service."
We responded:
"Thank you so much for your kind words, Kurt! We're delighted to hear that you consistently receive fast and excellent service from our office. Your satisfaction is our top priority, and we appreciate your support!"
Dianna Davis
August 15, 2024
5
out of
5
rating by Dianna Davis
"Love this office!front to back! Fast, reliable service and Virginia/Ginger is always on the case!"
We responded:
"Thank you so much for your kind words! It's fantastic to hear that you appreciate the fast and reliable service. Virginia/Ginger is indeed a valuable part of our team and always goes above and beyond. We're here whenever you need us!"
Patrick Vadala
March 26, 2024
5
out of
5
rating by Patrick Vadala
"We have been using Greg Thomas for 28 years. The office has always been very helpful and looked out for our best interest. Ginger has been our main contact there. She is very clear, concise and very professional. Very pleasant to deal with."
We responded:
"Thank you so much for taking the time to leave such a positive review. Your kind words mean a lot to us and we truly appreciate your support. It's feedback like yours that motivates me and my team to continue providing excellent service to all our customers. We're thrilled to hear that you had a great experience with Ginger. We appreciate your loyalty to State Farm and our agency."
Charles Diament
March 19, 2024
5
out of
5
rating by Charles Diament
"Responsive, responsible, informative. Although they represent State Farm, they prioritze taking care of the customer. I highly recommend them"
We responded:
"Charles, thank you so much for this wonderful review. We put a heavy focus on customer service and it is so rewarding to hear this feedback."
Kevin Prefer
January 12, 2024
5
out of
5
rating by Kevin Prefer
"Always helpful whenever I need them. A pleasure to do business with."
We responded:
"Thank you so much for the great feedback, Kevin! Thank you for choosing us, and we appreciate your positive words."
Joanne E Bruno
October 22, 2023
5
out of
5
rating by Joanne E Bruno
"Great office. . I just switched to State Farm and I have to say Jose was great. I have special needs with my insurance. Jose was great ,taking time to listen and doing everything he could to make sure I had the right policy."
We responded:
"We're thrilled to hear that you had a great experience at our office and that Jose was able to assist you in finding the right policy, especially considering your special insurance needs. Providing personalized service is a top priority for us, and we're delighted to have been able to help. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to serve you, and we appreciate your trust in State Farm. Thank you for this wonderful feedback!"
Beverly Harris
July 25, 2023
5
out of
5
rating by Beverly Harris
"Jose was so helpful! Everyone at Greg Thomas's State Farm office is always great to work with."
We responded:
"Thank you for the wonderful review, Beverly! Jose strives to go the extra mile to provide you with the customer care that you deserve and we truly appreciate your kind words recognizing Jose's efforts. It is always our pleasure to be able to assist you with any of your insurance needs!"
